With Donaldson, you have access to more than 6,000 products that include air filters, liquid filters, fuel filters, hydraulic filters, coolant filters, engine housings and accessories, hydraulic housings and exhaust products.

Donaldson’s Customer Service staff can assist you with order & shipping questions, product applications & specifications, cross reference, product availability, list prices, online tools, product returns and warranty issues. They are available 7:00 a.m. – 6:00 p.m. CST and can be reached at 800-374-1374 or EAFMInsideSales@donaldson.com.

Warranty Information: We stand behind the products we sell and the equipment they’re used on. Click here for more information.

Pricing information

• Parts are competitively priced.  Check Paragon for current pricing.

• If additional pricing support is needed for specific end user opportunities, please contact your local Donaldson territory manager who can assist with providing a quote.

  • End user specific pricing is issued via a rebate

Availability information

• Donaldson all-makes parts are available through Daimler’s PDC and via Direct Ship from Donaldson’s warehouse in Rensselaer, IN.

• Popular Freightliner & Detroit Diesel branded parts can be bundled with Donaldson branded product on direct ship orders.

• US: Freight Policy: Freight prepaid on orders of $1,800+
  continental US, & $3,000+ for AK & HI. $40 charge for
  orders below minimum

• CAN: Freight Policy: Freight prepaid on orders of $1,300+. $50
  charge for orders below minimum

• If parts are listed 'available' on Donaldson's website, but not active in Paragon, please reach out to Daimler's pricing team to have the parts added in Paragon

• Direct Ship average lead time in 2017 was 2 days